COMPANY POLICY
Hello Gorgeous
Thank you for considering booking Qlichee!
Please read the following in its entirety.
ABSOLUTELY NO REFUNDS
NO EXCHANGE
All Qlichee items are made to order.
Production time during peak season (January through June) is as follows:
• Customs 6 months (business days)
• Signature collections: 3-4 months (business days)
For non-peak season, production time for signature collections is 3 to 5 weeks (business days), and for customs, it is 5 to 7 weeks (business days).
We recommended booking 6 months in advance. Especially during peak season. January through June is peak season. So if your event is during that time frame we highly recommend booking in advance.
If you need it sooner please email us at inquires@shopqichee.com before placing your order to see if we can accommodate your request.
If rush production request is approved by us fees will be discussed. Please note an order may not be cancelled once you have paid.
We are located in Dallas, TX. We ship worldwide. We do not meet in person, shipping only. Consultations are available as soon as tomorrow! Book yours today!
We offer our Signature Collection Sizes XS-L our signature collection currently starts at $650 & up
We also will turn your dream custom design into reality!
Special Events Customs: Birthday’s, baby shower’s, concert’s, dinner’s, photoshoot’s etc starts at $650 & up
Gown Customs: Red Carpet’s, Ball’s, Gala, Prom
starts at $1550 & up
To inquire on a Custom Design please refer to Custom Inquiry page on the site.
If you purchase a signature collection item we will contact you directly within 24 hours to provide your estimated completion date.
The only number we will communicate with you on, is the number used the time of your purchase. Please do not contact us from multiple numbers regarding the same order. Please do not reach out continuously for updates. If a client decides to continuously reach out to check order status before provided completion date, we will add $25 per interaction to the remaining total of the gown. In the event something has changed and we are made aware of it an in acceptable time you will not accrue any fees. In the rare event your completion date has come and you haven’t heard anything from our team than you may contact us for an update.
REQUIRED FOR BOOKING
First name/last name
Email address
Best contact number
Full shipping address
Photo of DL/ID we use this to prevent fraudulent chargebacks. (you can mark out any info as long as we can see your name & photo)
NO DISRESPECT TOLERATED
If you can’t conduct yourself in an appropriate manner, your deposit will be forfeited immediately!
Qlichee prides itself in offering the highest quality of fabric and materials to meet the expectations of our clientele.
All garments go through our Quality Assurance before being packaged for shipping. Therefore all sales are final. All items are made to order so we do not issue refunds on any items.
Cancelled Event: In the unfortunate event that your event is canceled, you are still responsible for the full total of the dress which should be paid no later than the original Date provided.
If you change your mind and want to cancel. You are still responsible for the full total of the dress which should be paid no later than the original Date provided.
If the date is postponed, The balance will still be due by the original date provided. If the account isn't satisfied by then, the dress becomes property of Qlichēe and can be immediately sold for profit. If a payment arrangement is needed please keep in contact with us.
We will store dresses no longer than 1 week after you receive confirmation of completion. After the 7days, a fee of $10 per day will be added. If longer then 2 weeks, item becomes property of Qlichēe and can be immediately sold for profit to fulfill your account.
Please note: We are closed Sunday & Monday.
We look forward to doing business with you!